Code  80072035 – The server is unwilling to process the request

Troubleshooting: The server is unwilling to process the request

Introduction to Error Code 80072035

This error, code 80072035 occurs when you execute a VBScript.  My suggestion is you are trying to set a user property which the security policy forbids.  This is a tricky error because it may be a policy on the server, rather than a pure scripting error, which halts your script.  Cameron Anderson also points out that it could be that you are trying to rename a user that already exists.

The Symptoms You Get with error 80072035 Code 80072035 - The server is unwilling to process the request

When you execute the script you get a message box like this (See diagram).  The VBScript does execute as you hoped. 

The Cause of Code 80072035

One possibility is that you trying to enable or ‘set’ a user account.  The problem is that the account must have a password and none is provided. 

Another possibility is that your domain policy requires a complex password.  In terms of pure troubleshooting, the big clue is the Line: number.  Also Char: 5 helps to pinpoint the error.

Guy Recommends:  SolarWinds’ Free Bulk Import ToolFree Download Solarwinds Bulk Import Tool

Import users from a spreadsheet.  Just provide a list of the users with their fields in the top row, and save as .csv file.  Then launch this FREE utility and match your fields with AD’s attributes, click and import the users.

Optionally, you can provide the name of the OU where the new accounts will be born. Download your FREE bulk import tool.

If you need more comprehensive software, download a free trial of SAM (Server & Application Monitor)

The Solution

Add a set password instruction to the script.  Even try a complex password such as P@$$w07rd   Alternatively, reset the domain policy and lessen security just while you run the script.  In this case you could change the UserAccountControl value to 514, just to see if the script completes successfully.

Cameron Anderson also points out that it could be that you are trying to rename a user that already exists; if so, choose a different name.  In this scenario, also look at the sAMAccountName.

Example of Script showing Code 80072035

     objUser.SetInfo   This is where the error is to be found.  The line is indented 5 characters so the problem is with the first word = objUser.   


Set objRootDSE = GetObject("LDAP://rootDSE")

Set objContainer=GetObject("LDAP://cn=Users," & _
Set objOu = GetObject("LDAP://cn=Users," & _

For each objUser in objOu
If Left(strUname,4) ="User" Then
     objUser.Put "userAccountControl", intAccValue
Wscript.Echo strUname
End if
Wscript.Echo "Users Enabled"

Solarwinds Free WMI MonitorGuy Recommends: WMI Monitor and It’s Free!

Windows Management Instrumentation (WMI) is one of the hidden treasures of Microsoft operating systems.  Fortunately, SolarWinds have created the WMI Monitor so that you can examine these gems of performance information for free.  Take the guess work out of which WMI counters to use for applications like Microsoft Active Directory, SQL or Exchange Server.

Download your free copy of WMI Monitor

Do you need additional help?

Give something back?

Would you like to help others?  If you have a good example of this error, then please email me, I will publish it with a credit to you:


Download my Logon Script eBook for only $6.25

Logon ScriptThe extra features you get in your eBook include, more pages full of detailed examples.  Also, ten ‘how to…’ sections, with screen shots showing which menus to use.  Go for Guy’s eBook – and get a printable version with copy enabled and no expiry date.

  Jumbo Script 7 Package

If you like this page then please share it with your friends