MSN Messenger Error Code – 80048820

MSN Messenger Error Code – 80048820Error Code 80048820 Windows Live Messenger

The Symptoms You Get

When you launch MSN Messenger and try to logon, you get error message 80048820.  A wild guess, your system time, or system date needs adjusting.


Possible Cause of Code 80048820

There are a variety of causes of this error:

1) Incorrect Proxy Setting for Internet Explorer.

2) softpub.dll may have become unregistered.

3) Your system clock may be showing an incorrect time –  or date! (Wrong time is the most likely cause of 80048820).

4) Firewall problems. Particularly with Netgear.

The Solutions to MSN Error Code 80048820The Solutions to MSN error code 80048820

Internet Explorer – Try removing the tick next to Internet Explorer ‘Proxy server’ settings, instead, go with the ‘Automatically detect settings’.

1) Launch Internet Explorer, click Tools and then click Internet Options.
From the Internet Options dialog box, go to the Connections tab.
Click LAN Setting. Un check the Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections) checkbox.  Finally positively tick:  ‘Automatically detect settings’.

2) Register softpub.dll.

Click Start (Button), and then click Run, type regsvr32 softpub.dll.  Restart MSN Messenger. See also Error code 81000314

3) If necessary, logon as a local administrator and set the computer’s clock to the correct date and time.  (Check on the internet if possible.)

4) Turn off the firewall temporarily. Check firewall settings such as Norton: "Block access to secure sites".  If this cures the problem, make sure that Microsoft’s MSN Messenger is allowed full access through your firewall.

SolarWinds Firewall Browser Solarwinds Free Firewall Browser

Here is an utility where you can review firewall settings such as access control lists (ACL), or troubleshoot problems with network address translation (NAT).

Other reasons to download this SolarWinds Firewall Browser include managing requests to change your firewall settings, and testing firewall rules before you go live.

 Guy recommends that you download a copy of the SolarWinds free Firewall Browser.

NetGear problem, but also with some other routers
a) Enter IP address in your browser’s address bar.
b) Log on with ISP user name and password.
c) Enter Admin, password
d) Navigate to advanced menu, WAN set-up
e) Change MTU size to 1400

5) Try a password of no more than 8 characters.

6) If you are using IE 7.0 check the SSL Settings. Internet options advanced (Tab) scroll down to the bottom.  Security section.  Tick ‘Use ssl 2.0’.

7) One of the simplest ways of curing MSN error 80048820 is to unplug, or restart your modem.  This is particularly effective for cable modems.

8) We should have tried this solution before; check that the MSN site is ‘up’ ‘available’.  However, even if the site is down, you don’t usually get error code 80048820. 

8a) As a variation, of checking online, you could try phoning your local Microsoft Support office.  Local area numbers available from

9) Have you just installed any anti-virus software?   Did the anti-virus software just make a big update?  Try disabling and see if that cures the error.

10) A drastic solution is to try uninstalling MSN Messenger version 8.0 or 7.5 and install Microsoft MSN version 7.0.

Guy Recommends: The Free IP Address Tracker (IPAT) Free IP Tracker

Calculating IP Address ranges is a black art, which many network managers solve by creating custom Excel spreadsheets.  IPAT cracks this problem of allocating IP addresses in networks in two ways:

For Mr Organized there is a nifty subnet calculator, you enter the network address and the subnet mask, then IPAT works out the usable addresses and their ranges.  For Mr Lazy IPAT discovers and then displays the IP addresses of existing computers. 

Download the Free IP Address Tracker

General, But Classic Troubleshooting Techniques

  • Collect information: Write down exactly what the problem is.  Something magical happens just by the act of writing down the symptoms.
  • Ask: What was the last thing that altered on your computer.  Especially with changes to anti-virus software  Reverse it!
  • Can you reproduce the problem: Occasionally trying again seems to make it work.  Else you may get a different error from 80048820.
  • Locate the source: Hardware (modem) Software, your end or MSN site.
  • Phone a friend!  Seriously do your MSN buddies have the same problem, if so it’s the site, if not – back to the drawing board.
  • Try SolarWinds Web Transaction Watcher

Summary of MSN Error Code 80048820

If you are suffering from MSN Error Code 80048820, check your system clock.  If both time and date are correct, try turning off your firewall.

If all else fails: have a laugh – Check out these funny computer messages

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