Introduction to
Queue Viewer and Message Tracking
Here are two handy utilities for troubleshooting why a message has not
been delivered. Develop techniques to trace messages in your Exchange
2003 server.
Topics for Exchange 2003's Queue Viewer
♠
In
Exchange 2003, Queue Viewer makes it easier to monitor the message queues.
For example, you can now view SMTP queues in Queue Viewer, rather than from
the protocol menu. Other enhancements include:
Disabling outbound mail Queue Viewer means you can prevent accounts
sending mail from any SMTP queue. This would be useful as a temporary
measure if you were dealing with a virus.
Finding messages is straightforward, just search for messages based on
the sender, or recipient using Find Messages.
View previously hidden queues Queue Viewer. Exchange 2003 show
three queues that were not visible in Exchange 2000:
- DSN (Delivery Status Messages) Usually means there is a problem with
the Store, also check the Application Event Log.
- Failed message retry queue. Messages stuck here could be
corrupted.
- Messages queued for deferred delivery. Maybe you were moving a
mailbox and a message arrives. Perhaps the user has no mailbox.
 Guy Recommends:
The SolarWinds Exchange Monitor
Here is a
free tool to monitor your Exchange Server. Download and
install the utility, then inspect your mail queues, monitor the Exchange
server's memory, confirm there is enough disk space and check the CPU
utilization. This is the real deal - there is no catch. SolarWinds
provides this fully-functioning product for free, as part of their commitment to
supporting the network management community.
Free Download of SolarWinds Exchange Monitor
What has improved in Exchange 2003 is the ability to track messages after
they have been categorized.
- Messages categorized and queued for routing (enqueue for routing)
- Messages routed and queued for local delivery (enqueue for local
delivery)
- Messages routed and queued for remote delivery (enqueue for remote
delivery)
- Messages queued for categorization retry
- Messages queued for local delivery retry
- Messages queued for routing retry
Monitor Your Network with the Real-time Traffic Analyzer
The main reason to monitor your network is to check at a glance which
of
your servers are available. If there is a network problem you
want an interface to show the scope of the problem immediately.
Even when all servers and routers are available, sooner or later you will be curious to
know who, or what, is hogging the precious network's bandwidth. A GUI
showing the top 10 users makes interesting reading.
Another reason to monitor network traffic is to learn more about your
server's response times and the consumption of resources. To take the pain out of
capturing frames and analysing the raw data, Guy recommends that you download a copy of
the SolarWinds
free Real-time NetFlow Analyzer.
Guy Recommends: SolarWinds Engineer's Toolset v10
The Engineer's Toolset v10 provides a
comprehensive console of utilities for troubleshooting computer problems. Guy says
it helps me monitor what's occurring on the network, and the tools
teaches me more about how the system literally operates.
There are so many good gadgets, it's like having free rein of a
sweetshop. Thankfully the utilities are displayed logically: monitoring, discovery, diagnostic, and Cisco tools.
Download your copy of the Engineer's Toolset v 10
Download your Exchange 2003 Migration eBook for only $6.25
 The
extra features you get in your eBook include: 20 checklists to
plan your migration. Detailed instructions and advice on the best
strategy for your organization.
Lots of tips, recommendations and troubleshooting advice. Problem
solving section. Active Directory explained. Printer friendly
pages.
See Also
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