Microsoft Exchange 2003 - Queue Viewer and Message Tracking
Introduction to
Queue Viewer and Message Tracking
Here are two handy utilities for troubleshooting why a message has not
been delivered. Develop techniques to trace messages in your Exchange
2003 server.
In
Exchange 2003, Queue Viewer makes it easier to monitor the message queues.
For example, you can now view SMTP queues in Queue Viewer, rather than from
the protocol menu. Other enhancements include:
Disabling outbound mail Queue Viewer means you can prevent accounts
sending mail from any SMTP queue. This would be useful as a temporary
measure if you were dealing with a virus.
Finding messages is straightforward, just search for messages based on
the sender, or recipient using Find Messages.
View previously hidden queues Queue Viewer. Exchange 2003 show
three queues that were not visible in Exchange 2000:
DSN (Delivery Status Messages) Usually means there is a problem with
the Store, also check the Application Event Log.
Failed message retry queue. Messages stuck here could be
corrupted.
Messages queued for deferred delivery. Maybe you were moving a
mailbox and a message arrives. Perhaps the user has no mailbox.
Guy Recommends:
The SolarWinds Exchange Monitor
Here is a
free tool to monitor your Exchange Server. Download and
install the utility, then inspect your mail queues, monitor the Exchange
server's memory, confirm there is enough disk space and check the CPU
utilization.
This is the real deal - there is no catch. SolarWinds provides this
fully-functioning freebie, as part of their commitment to supporting
the network management community.
What has improved in Exchange 2003 is the ability to track messages after
they have been categorized.
Messages categorized and queued for routing (enqueue for routing)
Messages routed and queued for local delivery (enqueue for local
delivery)
Messages routed and queued for remote delivery (enqueue for remote
delivery)
Messages queued for categorization retry
Messages queued for local delivery retry
Messages queued for routing retry
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Here is a
free tool to monitor your Exchange Server.
Download the utility, then inspect your mail queues, monitor Exchange server's
memory, confirm there is enough disk space and check the CPU utilization.
