Code  80072EE2 - Windows Update Web site

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Troubleshooting Code 80072EE2 - Windows Update Web site

This is not a VBScript problem, but difficulty accessing Microsoft's Update service.

The Symptoms you get with Error 80072EE2

You are trying to update Microsoft Defender, or contact Microsoft's Update Web site.  Similar error messages are:
Error 80072EE7
Error 80072EFD
Error 80072F76
Error 80072F78

The Cause of Error 80072EE2

There are two or three reasons for this error. 

a) The update site really is unavailable.

b) There is a problem with your network connection, particularly with your firewall settings.

c) You have just installed a program that blocks or interfers with the connection to Microsoft's update service.

The Solution

Firstly, seek more information by examining the Windowsupdate.log.  Navigate thus:
%SYSTEMROOT%\Windowsupdate.log  (usually C:\windows\Windowsupdate.log).

1) Here is specific advice, check your internet connection can you contact: update.microsoft.com or windowsupdate.microsoft.com.

1a) It is worth adding Microsoft's site to your Trusted Sites in Internet Explorer

Navigate thus:
Internet Explorer, Tools Menu, Internet Options, Trusted Sites. Now add:

http://update.microsoft.com
http://download.windowsupdate.microsoft.com

2) Examine your firewall settings, try turning off the firewall temporarily and see if you can connect to the update service.

3) If you have any file download accelerators and internet speed accelerators, then blame them.  Try removing such accelerator software.

Similar Error Messages

When you try to  contact Microsoft's Update Web site.  You may also see:
Error 80072EE7
Error 80072EFD
Error 80072F76
Error 80072F78

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Do you need extra help?

For interpreting the WSH messages check Diagnose 800 errors.

For general advice try my 7 Troubleshooting techniques

Give something back?

Would you like to help others?  If you have a good example of this error, then please email me, I will publish it with a credit to you:

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